Applied framework for YouBusiness Web plug-in design

2022 | Case study

by Carmelo Bisignano, Interaction Design Associate Manager

Overview
The challenge
Approach
Key outcomes
Project information

YouBusiness Web, developed by Banco BPM, is a digital platform that streamlines financial management for companies. It provides tools for managing receipts, payments, advances, and financing, accessible via web and mobile. The platform automates complex financial tasks, saving businesses time and money while offering a secure, centralised system for handling multiple bank accounts and transactions.

The challenge

SMEs face fragmented financial systems and manual processes, leading to inefficiencies in managing payments, invoices, and compliance with PSD2 regulations. These challenges demanded a scalable, secure, and intuitive solution.

Approach

I collaborated with Banco BPM and Accenture Song, leveraging the Integrated Design Intelligence (IDI) framework to streamline design, development, and user experience. Key initiatives included:

User research

Tailored UI for SMEs and large enterprises.

Navigation efficiency

Ensuring consistency across multi-platform interfaces.

Tool migration

Seamless transition from Sketch to Figma while maintaining design integrity.

Scalable Design Systems

Ensuring consistency across multi-platform interfaces.

Regulatory compliance

Embedding secure, PSD2-compliant protocols without compromising usability.

Key outcomes

Enhanced cross-device consistency, enabling financial management anywhere, anytime.
Simplified budgeting and project tracking with advanced yet intuitive tools.
Secure, scalable platform fostering operational efficiency for businesses of all sizes.